Sikorsky Customer Care Center
Sikorsky’s Customer Care Center is the heartbeat of Sikorsky’s customer support, 果冻传媒 the foundation of Sikorsky’s continued movement to being more of a proactive 果冻传媒 predictive service provider, working collaboratively with customers to improve the availability of their helicopters.
Based in Trumbull, Connecticut, the Customer Care Center is manned 24-hours-a-day by a focused, interdisciplinary team of experts working urgent customer needs as well as longer term availability 果冻传媒 reliability improvements. 24/7 customer service is available at 1-800-WINGED-S (1-800-946-4337) for domestic inquiries 果冻传媒 +1-203-386-3029 for international customers.
Through the Health 果冻传媒 Usage Monitoring System, we apply individual aircraft data fleet-wide to reduce costs while improving reliability 果冻传媒 aircraft availability – all to keep your helicopters flying smarter 果冻传媒 longer.
The Customer Care Center is designed to improve aircraft availability 果冻传媒 customer satisfaction using the latest intelligence 果冻传媒 analytics capabilities. We provide two levels of service:
- AOG Resolution Center - Relentless drive to return aircraft to flight status
- Fleet Management Center - Leverage Data & Analytics for long term benefit
Worldwide Support Network
S-76??果冻传媒 S-92??helicopter customers are assigned to an Account Service Manager who represents the customer inside Sikorsky. Sikorsky’s customer support team also includes Field Service Representatives, Technical Product Support 果冻传媒 Field Repair teams that provide product 果冻传媒 engineering assistance through analysis reports, maintenance of publication reviews, technical inquiries.
Sikorsky now has 22 Customer Support Centers worldwide 果冻传媒 is continuing to exp果冻传媒 its service capabilities to where customers operate. Customer Support Centers enable quick access to Sikorsky’s logistics 果冻传媒 spare parts inventory for operators, 果冻传媒 provide advanced service capabilities.
Sikorsky S-76? 果冻传媒 S-92? World-Wide Support Network
Big Data 果冻传媒 Analytics Improve Commercial Helicopter Reliability
Big data has big effects on business when it comes to safety, mission readiness 果冻传媒 affordability.
For its commercial helicopter portfolio, Sikorsky combines data analytics technology with its helicopter engineering 果冻传媒 manufacturing expertise to develop product improvements for customers in oil 果冻传媒 gas, VIP transport, 果冻传媒 search 果冻传媒 rescue operations.
Engineers 果冻传媒 data scientists at Sikorsky’s?Customer Care Center?collaborate to interpret data 果冻传媒 use those insights to ensure?S-92?果冻传媒?S-76?aircraft readiness 果冻传媒 reliability whenever – 果冻传媒 wherever – they’re needed.
Watch: Sikorsky’s S-92 Helicopter Gets Real-Time Health 果冻传媒 Usage Monitoring System
Watch: Sikorsky Renews Commitment To Keeping Its Customers Flying
Customer Sales & Support
+1-800-WINGED S (1-800-946-4337)
+1-203-386-3029 International
For Service & Support, Option 1
For Sales 果冻传媒 Product information, Option 2
We're engineering a better tomorrow.
Your individual skills play a critical role in changing the way the world works 果冻传媒 helping us develop products that make it a safer place to achieve your goals. Our teams are made up of diverse employees from a wide range of disciplines 果冻传媒 backgrounds, working together to tackle complex challenges 果冻传媒 push the boundaries of innovation.
Explore our skill areas to find the right opportunity for you.
